SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
Podcasting since 2019 • 316 episodes
SimpleBiz360™ Podcast
Latest Episodes
Is your important business correspondence beginning to resemble casual text messages? #54
Business writing skills are deteriorating quickly. As we drag societal norms into business, our letters and emails are filled with cryptic acronyms, incomplete sentences, and confusing messages. Where are you in this mix? Where is your team in ...
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Episode 54
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0:52
Do you abuse the implementation of verbal auto-correction? #53
Customers rely on vendor product knowledge like a car driver depends on headlights in the dark. As vendors, we are called on to share our knowledge in a professional manner. Are you being professional, or is the art of condescending auto-correc...
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Episode 53
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0:57
What is the anticipated cost of creating unhappy customers? #52
The true cost of creating unhappy customers is crippling. Let the next 60 seconds tickle your ears, and improve the ways you are servicing customers.
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Episode 52
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0:55
How are you demonstrating authenticity during customer interactions? OMOQ #51
Scripted, and teleprompter utterances are overwhelmingly rejected by the most recent generations of buyers. Authenticity is the desirability of modern consumers. So, what are you doing to answer the call?
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Episode 51
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0:51
Is your company guilty of telling customers what they want to hear? OMOQ #50
Often times, customers are much smarter than we give them credit for. In fact, customers usually know when we are shoveling them word-dung. What if you started telling customers what they deserve to hear?
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Episode 50
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0:50
