SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
SimpleBiz360™ Podcast
Are you creating customer confusion by casually using unfamiliar acronyms? OMOQ #81
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Jeffrey Mason
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Episode 81
Using acronyms can often sound like cryptic, mumbo-jumbo to the customer ear.
Perhaps it is time to exchange unfamiliar acronyms with names, and descriptions
that customers can actually understand, and relate to?
