SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
Podcasting since 2019 • 347 episodes
SimpleBiz360™ Podcast
Latest Episodes
Do you choose to avoid managing tough business situations by finding the easy way out? OMOQ #85
During my career I have witnessed dozens of executives avoid managing tough business situations. Why? I’m not totally certain, but most of the times it seems rooted in mistaken identity. In other words, they see their obligation to manage as an...
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Episode 85
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0:56
Does your company set up contingency plans to manage various business curveballs? OMOQ #84
Proactivity is a wonderful business quality, but sometimes unique situations require reactions to solve an issue. Contingency plans can’t always be planned out, but many times that can. Has your company ever examined the various contingencies t...
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Episode 84
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0:59
Are customers receiving heartfelt apologies when they are warranted? OMOQ #83
“When you’re wrong, admit quickly and emphatically.” Dale Carnegie’s sagewisdom remains as powerful today, as when he uttered them 90 years ago.Humility is an endearing human trait that is dissolving away in modern business.How abou...
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Episode 83
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1:00
Is your company trying to manage things that are not being measured OMOQ #82
“If you can’t measure it, you can’t manage it.” Harold Geneen’s simple, yetpowerful words can be a bright light in a dark room. Company performance, and customer perception has to be convertible into metrics that can paint a factual picture...
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Episode 82
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0:48
Are you creating customer confusion by casually using unfamiliar acronyms? OMOQ #81
Using acronyms can often sound like cryptic, mumbo-jumbo to the customer ear.Perhaps it is time to exchange unfamiliar acronyms with names, and descriptionsthat customers can actually understand, and relate to?
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Episode 81
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0:59
