SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
Podcasting since 2019 • 332 episodes
SimpleBiz360™ Podcast
Latest Episodes
Do you still provide quality service even after you got paid for the job? OMOQ #70
To some companies, servicing really kicks into high gear after the sale. Why then? Because those companies realize that the repeat and referral pot of gold awaits them, when their paying customers feel they are being cared for after the sale. W...
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Episode 70
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0:59
Is it time for your organization to purge some stinkin thinkin? OMOQ #69
We have all witnessed companies that aren’t flexible. They defend their legacy procedures as a badge of honor, and claim they have been doing business the same way for decades. For some companies that is their hallmark. For others, it is going ...
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Episode 69
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0:53
How do brevity and simplicity fit into your service deliverables? OMOQ #68
Imagine if you and your team went hunting for ways to become more streamlined with customers? After all, time is the currency of the experience economy, and saving customer time converts to money saved. Have fun on your hunts! Be bright. Be bri...
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Episode 68
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0:57
Do you routinely delegate tasks without teaching and training the skill set? OMOQ #67
Does your management style look like this: “Your hired. Come in tomorrow at 4:00, and you can start waiting on those tables of hungry people.” Why do so many brands manage this way? Are you sure these employees know the mission, and all the mec...
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Episode 67
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0:55
Does your company reprimand failure, or reward it? OMOQ #66
Is failure always traceable to employee ineptitude or carelessness? Or, is failure the result of risk takers who stick their neck out to try something new? No company gets better unless they fail first. How will your corporate culture process f...
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Episode 66
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0:59
