
SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
Podcasting since 2019 • 352 episodes
SimpleBiz360™ Podcast
Latest Episodes
Is your company proactive or reactive? OMOQ #90
Customers like companies that proactively pave the way for smooth transactions.. Reactive companies do very little paving, which usually results in clunky, and troublesome transactions. Proactive companies eliminate obstacles before they occur....
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Episode 90
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0:58

Are you leading by example? OMOQ #89
Employee buy-in can be much deeper, and more productive if management leads by example. The days of executives telling employees to do one thing, and then they do another are long gone. Managers who grab an order and row with the team become an...
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Episode 89
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0:55

Is your entire company grabbing the oars and rowing in the customer advocate boat? OMOQ #88
Do you advocate for customers? How often? To what degree? Do customers bear witness to instances where you deliver on advocating for them, or do they just hear empty words? We all have inter-company directives, goals, and objectives, but the em...
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Episode 88
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0:57

Will your service and product quality defend your price? OMOQ #87
“I’ll explain our price once, but I’ll never apologize for our quality.” The words of Terry McManus were defensible. So many business people operate in a “Word Salad World” where empty statements cannot be converted into provable claims. First ...
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Episode 87
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1:00

Is your company avoiding the catastrophic dangers of scheming and scamming customers? OMOQ #86
Schemes and scams are a fast track to the business boneyard! Customer are way more intelligent than scammers give them credit for. Maybe it’s time to do a full company-scrape for any unwanted schemes and scams being conducted by your personnel?...
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Episode 86
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0:57
