SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
SimpleBiz360™ Podcast
Does your company ever examine how customer perceptions can become customer realities? OMOQ #74
•
Jeffrey Mason
•
Episode 74
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Perception and facts often compete for the truth. Perhaps it is time to start examining the perceptions customer have of your business, and the services that are delivered. Often times companies lose customers just because their bad impressions became a reality that may be void of fact!