SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
SimpleBiz360™ Podcast
How Often Do You Learn from Customers? OMOQ-7
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Jeffrey Mason
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Episode 7
When was the last time you asked a customer what they did not appreciate about doing business with your company? This OMOQ installment invites you to discover customer-pleasing corrections, simply by consistently asking customers a loaded question.
