SimpleBiz360 Podcast

Episode #73: FRONT DOOR-BACK DOOR.

March 11, 2021 Jeffrey Mason Episode 73
SimpleBiz360 Podcast
Episode #73: FRONT DOOR-BACK DOOR.
Chapters
SimpleBiz360 Podcast
Episode #73: FRONT DOOR-BACK DOOR.
Mar 11, 2021 Episode 73
Jeffrey Mason

For thirty-five years I have witnessed leadership fascination with “GETTING” customers. However, many times “KEEPING” consumers and buyers happy has never received the same weight of desire. I have actually heard management declare that paying customers should perceive the act of doing business as a “PRIVILEGE!” Really? Let’s get real in this episode and shatter that myth! 

Support the show (https://www.amazon.com/dp/0578570327)

Show Notes

For thirty-five years I have witnessed leadership fascination with “GETTING” customers. However, many times “KEEPING” consumers and buyers happy has never received the same weight of desire. I have actually heard management declare that paying customers should perceive the act of doing business as a “PRIVILEGE!” Really? Let’s get real in this episode and shatter that myth! 

Support the show (https://www.amazon.com/dp/0578570327)