SimpleBiz360™ Podcast

Episode #162: THE ALWAYS FACTOR

November 24, 2022 Jeffrey Mason Season 4 Episode 162
SimpleBiz360™ Podcast
Episode #162: THE ALWAYS FACTOR
Show Notes Transcript

“Always” is a now a lazy, casual word that actually has deep roots in specificity. In this 3:44 show, we highlight three nuggets of encouragement that we put in the “Always” file. Enjoy your turkey and remember the tips for oven cooking…always turn the oven on, always slow cook at 325°, always remember to baste it periodically, and always enjoy time with friends and family! Happy Thanksgiving!

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Speaker 1:

Hello, everybody. Hey, we all wear many business hats during the course of a day, but there's three hats we say you always wear. We'll see you in a few minutes. Our book about improving customer experiences is now in audiobook format on Amazon Audible and iTunes.

Speaker 2:

All right, Mr. Simple Biz Sky, Like to show.

Speaker 1:

Hello everybody. Jeff Mason, your host of Simple Biz 360 podcast, Simple biz three sixty.com is our URL home, and our podcast is found on YouTube, IG tv, gab tv, and 28 audio platforms. So today we're gonna be talking about the three hats we don't want you to take off, and it centers around what we call the always factor. So let's take a look at the first hat. Always be servicing. It's a mindset. It's an attitude. It's a discipline. It's often void of customers saying Thank you to us for doing it. Uh, you know, but, but it's welcomed by customers in the same sense. They love when they get that always be serving, um, you know, mentality. It speaks volumes without ever saying any words, right? Because it's action oriented. It builds trust, it comforts customers, it delivers, it shows character servicing, delivers the intangibles. Oftentimes it's that attitude that, that really separates us from the pack in many cases always be developing is the second hat. It's a mindset. It's a discipline, it's an attitude. It builds skills. It becomes transferable. So you, you know, bottle up the skills with that transferable a notion and now you can take them with you wherever you go. It's an investment. It elevates, it motivates, it creates, it fortifies, it polishes, and it pays the bills. Remember our episode with, uh, West Can Trail, episode 1 58. All development is self development, right? So what a great way to always remember that we're investing in ourselves. And in the third hat is always be observing, right? It teaches, it corrects, it reveals, it overlays. We can take something we've seen or observed and we can overlay on our business. It inspires, it illuminates, it demonstrates right? It captivates, it migrates. It actually can migrate over to other aspects of our business. And it substantiates us from the competition. In many cases. We get to learn what to do differently. So observations contain change agents, they really are the catalyst in many cases, to getting us to scratch our heads and go, Wow, what if I did the opposite of what I just observed? Or what if I did what I just observed in my business? It might help me. So, so today we're gonna, uh, dip back for a lost in the shuffle track, cuz that's all we've got on the three business tips in five minutes. Uh, but we're gonna dip back to a song called It's Gonna Be All Right, And it's by Jerry and The Pacemaker, Another Mey Beat Sound coming outta that British invasion. Uh, what did they have in common with the Beatles? Well, they're from Liverpool. Brian Epstein managed the band as they did, as he did The Beatles. And, uh, George Martin produced it, uh, the songs and everything as they did for The Beatles. So, kind of cool. So enjoy this tune and we'll see you in 168 hours.