We believe it is! We come to that that unfortunate conclusion by watching, listening, processing, measuring and managing business situations for over 30 years. The lessons tucked inside situational observations are enormous. We don’t need college educations to see, and feel the impact of business conduct that angers the customer. We just need to listen and keep our eyes open.
Vendors, suppliers and service providers are engaging in the “Red Zone Tug” (RZT) consistently. What is this? How can we avoid being part of the RZT movement? What can we gain by being doers and finishers, independent of customer pestering, poking, pushing and pulling us across the finish line? Let’s hang up RZT cleats once and for all. Let’s change the trajectory of our companies starting tomorrow. Join us for an honest and direct show. The RZT is the biggest problem facing businesses today!
Support the show