SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
SimpleBiz360™ Podcast
Latest Episodes
What significant business facts have you never shared with your customers? #201
We all need great reasons to communicate with our customers. One of the easiest exercises is to sit down and examine what important, or significant business facts have you forgotten to tell customers about? Many times, these facts can directly ...
What if your company replaced leaning with cleaning? OMOQ #200
Imagine adopting the old restaurant management moniker of, “if you have time to lean, you have time to clean.” Without uttering a word. the way we keep the interior of our offices, the entranceway, the outside walkway, our administrative paper ...
Does your company recognize issues as opportunities in disguise? OMOQ #199
What would happen if your company tackled every issue as an opportunity to make an improvement. In other words, the issue is a megaphone screaming out to you to make a change. Imagine how healthy our businesses would be, and how happy our custo...
Does your company have a pain management team? OMOQ #198
I saw a commercial on television for the pain management center in my area. They were proud of their 10 years of service to the community, and they put a nice advertisement out to encourage people to use their services. It got me thinking; Do m...
Does your company recognize negative perception patterns with your customer base? OMOQ #197
The “Experience Economy” is large and in charge in today’s business world. Often times if is the “HOW” we provide services that override the “WHAT” we provide. It sounds inverted, but it is reality in many cases. Customer perceptions are now he...
