SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
SimpleBiz360™ Podcast
How Do You Teach, Train and Coach the Art of Saying Thank You? OMOQ-12
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Jeffrey Mason
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Episode 12
How does your corporate culture teach, train and coach associates on delivering sincere customer gratitude? Should leaders leave expressions of appreciation up to chance, or certainty?