SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
SimpleBiz360™ Podcast
Are Your Deliverables Matching What You Promoted? OMOQ-10
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Jeffrey Mason
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Episode 10
This one-minute question invites you to double check your stated expectations, against what the customer actually experiences. Do they match up? Do they marry with each other? Do they connect?
