SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
SimpleBiz360™ Podcast
What If Customer Stewardship Replaced Customer Service? OMOQ-5
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Jeffrey Mason
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Episode 5
How much emphasis are we placing on respecting customer time, and money? Should we design service departments, or stewardship departments?
