SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast highlights customer-pleasing, overlooked and ignored business principles rooted in common sense. Each 10-20 minute release strives to deliver insightful questions, impactful ideas, and infotainment quality.
SimpleBiz360™ Podcast
One Minute One Question (Q4): Did You Ever Consider the Differences Between Listening and Hearing?
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Jeffrey Mason
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Episode 4
Today’s one-minute trip looks at customers who may be left wondering if we just heard them, or if we are really listening to them? What say you?