SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast highlights customer-pleasing, overlooked and ignored business principles rooted in common sense. Each 10-20 minute release strives to deliver insightful questions, impactful ideas, and infotainment quality.
SimpleBiz360™ Podcast
Episode #245: THE CURRENCY OF CUSTOMER EXPERIENCES
•
Jeffrey Mason
•
Season 5
•
Episode 245
Today we look at the “golden thread” of business.
Time is a broad topic that can be valued, or wasted. What happens when we waste customer time? Do we give enough credence to thinking about the ways we waste customer time? What could happen if we started prioritizing the respect of customer time? Join us for a short show that examines how we can elevate customer respect, and weave a tapestry of strong repeat and referral business success.
