Episode #197: EXPRESSING MEANINGFUL BUSINESS COMPLIMENTS

Giving sincere business compliments can kickstart healthy and productive relationships. The power of authenticity and genuineness are unspoken business qualities that are routinely overlooked. However, every generation seems to respond favorably to business professionals who consistently display these tenants. This show encourages us to harness the art of delivering accolades that matter to the receiver. We can set ourselves apart from the competition by highlighting a hard-earned achievement of our potential customer, and then expressing an authentic compliment that resonates with the recipient. 

Transcript

Speaker 1: 0:05

Alright , Mr . Simple Biz Sky . Let's fight to show.

Speaker 2: 0:09

Hello everybody and thank you for tuning into the Simple Biz 360 podcast. My name is Jeff Mason, I'm your host on this five minute adventure, we're taking a look at three business tips in five minutes. We're in the middle of our t-shirt and cap series. It's summer Happy Summer Tea . You can find us on I G T V Gab tv , YouTube, and now Rumble tv, as well as 28 audio platforms. So we're so , uh, pleased you're here and we're gonna take a look today at the Art of Giving Out Genuine Business Compliments. So I was fortunate enough early on in my career to learn the five phases of the buying process and then the five steps of the selling process kind of mirror these phases of the buying process. And those phases are attention , interest, conviction, desire, and action. So one of the greatest ways to really bolster attention and to get someone saying, Hey, I like this guy Mason, tell me more. Mason, is to use , um, uh, compliments as a way to gain favorable attention from the person you're working with. But now compliments can really come off , uh, wonky if you don't aim at delivering genuine ones. So we want to kind of take a look at it and break it down real quick for you. So compliments need to be genuine, okay? That's the first thing you really just have to establish. We can't just take a stab at spewing out meaningless , uh, phrases. Like someone say, oh, hey Jeff. Uh , wow, your podcast is great. I love listening to it . Oh, great. What's your favorite episode? Uh, uh, it was the one that , uh, I mean, come on. You know, that that's an artificial, empty, shallow compliment really doesn't mean much, right? So compliments should avoid , uh, overly obvious things. Okay? You go into someone's office and there's a huge fish on the wall. Well, oh wow , uh, Jeff, congratulations. That set of fish you caught back on that wall. Well , you're the 351st person to talk about the fish on the wall. You know, why don't you try , um, you know, looking for something other than the fish? They've already addressed it that many times. You're not really gaining favorable attention. You're not really giving that person a true compliment. Compliments to be really genuine. Um, if you can look at it this way, they should address a legitimate achievement. For instance, my grandson recently helped me out on a yard project, and he took the reins and he did this. In fact, we're gonna do a podcast about it , um, that when we get into the two hundreds , uh, in terms of episode count. Uh, but he really took the reins and he did a phenomenal job. And I complimented on him, on his tenacity, on his organizational , um, you know, determination skills, his organizational skills, and just, you know, I thought it was just a wonderful , um, thing that he did. And I made sure he knew that I compliment him on the achievement of him doing it all by himself, right? So we wanna look for something that's, that's achievement oriented, but you know, not the obvious thing. I'll give you an example . I walked into a Wall Street law firm , uh, back in the eighties, CAD wall or Wickersham and Taft, a big, huge Wall Street firm. And , uh, I had to go meet one of the partners that day. And this guy was the number, I think he was the number six overall commodities , um, attorney in the world. I mean, he billed the six amount of , uh, of most money in the commodities arena. So he was a specialist expert. People came to him. And when I walked in his office, it was a little intimidating for sure, and I looked at a lot of different stuff in his office. But what caught my eye was a baseball signed by Earl Williams, the manager of the Baltimore Oreos. And it was sitting right on a shelf close to me as I walked in, and it was out of view once I sat down. So I said, oh, thank you for allowing me to come in today. I appreciate, Hey, I just , uh, curious what , uh, that's , uh, I really am curious about that ball. That ball looks really cool from Earl Williams. Um, congratulations on that. How'd you get that? Oh, well, he goes off into a story and tells me how he and Earl Williams are friends, and this is how he , um, you know, he finishes telling me the story and this is how we break the ice to go do what we had to do. So, you know, effective effectively, I got through the attention , uh, phase of the meeting and he began to say, Hey, I like this guy Mason. Let's talk some more Mason, tell me more. That's really what you want to get him to do at that point. So it was really kind of a , kind of a cool thing. So again , uh, what I want to leave you with is just look for the unobvious. The best compliment , genuine compliment is one attached to or connected to achievement. So we're gonna look at a , uh, lost in the shuffle track today. That is , uh, very cool one , uh, actually, Billy , uh, buddy Holly rather wrote it back in the fifties, blind Faith, that super group with Clapton and the boys, they really took it , um, and did something with it. But the guy that really lit it up in my opinion was Carlos Santana. 1979. You're gonna see a video in the upper right hand corner of your screen. Click on it, it'll take you to a live video from 1979. I saw this concert when it came through Philadelphia, man Music Center man, this is great. Well, all right , well, all right . Yeah. Carlos Santana, 1979. We will see you in 168.