Episode #177: ARE WE GOOD BUSINESS THINKERS?

This “3 Biz Tips in 5 Minutes” episode examines some practical ways to escape the monotony of “talking heads” telling us what to think, and how to think. Today we dish out three, simple questions to ignite quality thought and continuous improvement. We encourage you to find a place to getaway, turn off the electronic noise, and just think about your business!

Transcript

Speaker 1: 0:05

All right, Mr. Simple Biz Show.

Speaker 2: 0:10

Hello, everybody. My name is Jeff Mason and I'm your host of the Simple Biz 360 podcast. We're so excited you're here today. We've been on this adventure since mid-October 2019, and coming to you from beautiful St. Louis, Missouri, half Coast Studios. We're so excited you're here today. You can, uh, subscribe or follow us on YouTube, IGT or GAB tv. Uh, we can also be found on 28 audio platforms, all your favorites. So we'd love, um, the follow subscription or, you know, a five star rating if you're so inclined. And we are in the middle of what's called this. You can see the graphic behind me. There's three business tips and five minute series. So we're really not gonna talk about three business tips necessarily. So we're gonna bring up three points, but we're gonna ask an overarching question before we look at the three points. And that, that question really is, are we today good business thinkers? I mean, in 2023, are we really good business thinkers? Why do I even ask that question? Because we are, we're a microcosm of this society we live in, and we live in a society that's telling us in many ways how to think and how to do life, and how to, who to follow and what to follow. And whether you, you can argue that all you want, but, but you know, whether or not, um, you're affected by it. You know, a lot of customers are, and a lot of other businesses are, and we're in this, um, you know, atmosphere of kind of, uh, a lot of noise, a lot of multitasking, a lot of things going on. And are we really devoting enough time to quality thinking? And when it comes to business, I, I, I love the three concepts of, okay, I want to think about what we are doing, right? So I've gotta engage with customers. I've gotta ask them their feedback. I've gotta sit and contemplate myself. I mean, we, we've talked about it, you know, at nauseum, you know, a park, a beach, a chair, a cabin, you know, do you have a place you can go away where the noise is turned off? And you can think, but, you know, what are we doing right? As a company, you want to continue to polish that. You wanna harness that, you want to continue to give that to customers, okay, what are we doing wrong? Customers can tell you this. You can tell yourself this. You can sit and think through these scenarios, through these business scenarios. And, and with everything turned off in these great quiet places, man, your mind can just flood you with the illuminations of what you're not doing well in your business. And then, you know, the ultimate question. And third point is, you know, what can we do to improve? You know, if Mr. Customer, if you had a magic wand and you could wave it in relation to our company, what things would you change about our company to make us a better company? Oh, if you ask people, they will tell you, they, your frontline workers, your entry level workers, the people that you sometimes don't even ask, you know, for feedback. These people are your scouts. They're out there, uh, you know, dealing with the customers. They're hearing the things every day. If they're in customer service, you've got a plethora of knowledge with these people, uh, that are in your own organization. And maybe you've never asked them, well, they're thinking about it. I guarantee you they've given it some thought. And, and then you can hear what they have to say. And then you can go back, digest this and think about this better. We can do this as parents as well. It's a great, you know, uh, reflective, um, situation to become better at parenting. But, but certainly in business, you know, what are we doing right? What are we doing wrong? What could we improve? Those three questions to think about. So we just want to, uh, give you that invitation to find a place to go. Think and find a way to think. If it's in your car, turn the music off. If you've got a half hour commute, think through some of these things. You will come up with some great answers and corrections and modifications and revisions. I, I assure you. So we're gonna, uh, we're gonna dip back to a tune today that came out in the mid seventies by Boston. More than a feeling, but we're gonna give it to you in a different way. There is a young lady called Alexandra. Her name is Alexandra cause net Sova, and she is a pianist like no other. Enjoy her version of Boston's more than a feeling. And we will see you in 168 hours.